Gartner Ucaas Magic Quadrant 2024. We are proud to announce sap has been recognized as a leader in the 2024 gartner magic quadrant for integration platform as a service (ipaas) with sap integration suite for the fourth consecutive time. You can read the full gartner report here:
The definition of contact center as a service (ccaas) all saas applications that enable and support businesses as they engage with customers fall under the term โccaasโ. Thanks to a uniform set of evaluation criteria, a magic quadrant provides a view of the four types of technology providers in any given field:
Google, Goto By Logmein And Mitel Are Ranked Challengers, While Vonage , Dialpad, Sangoma, Windstream And Wildix Are Niche Players.
Gartner lists 8ร8โs strengths as being a ucaas vendor leader offering ccaas capabilities and meeting advanced requirements of small and midsize contact centres.
The 2024 Emerging Technologies And Trends Impact Radar Guides Product Leaders In Strategically Planning Their Investments Around Disruptive Technologies.
The 16 providers evaluated in this research vary widely in terms of richness of services, branding, experience and ability to scale.
Gartner Lists 8ร8โS Strengths As Being A Ucaas Vendor Leader Offering Ccaas Capabilities And Meeting Advanced Requirements Of Small And Midsize Contact Centres.
Those leaders whose products and services make it an excellent option for potential customers.
Named Best Uc Vendor, Wildix Excels In Meeting Modern Business Needs With Its Innovative Approach.
Gartner has released its ucaas magic quadrant 2023, which displays the ucaas market leaders.
